Tuya Z-wave security light motion sensor human body detection sensor

FAQ

Q: Do you do OEM or ODM?

A:Yes,OEM and ODM both are welcome. We have professional sales in communicating the details and professional technician supports. We have a good after-sales service team.They can solve your problems in time.

Q:What is the MOQ?

A:1pcs for our own available designs.

Q: Do you do small customized order?

A: Yes, the minimum custom order quantity is1000.Custom range: product shell color,color box, instruction manual and other packing.Please contact us to inform you of your desired customization requirements.

Q: Can l get a lower price if l order large quantities?

A:Yes, Cheaper prices with bulk orders. Ask for us a quotation.

Q:Can l get a sample?

A: Yes,but you need to pay the sample fee.

Q:When will you ship my order?

A: 7 days shipping guarantee for sample order and 30-35 days for bulk order.

Q:How about the quality guarantee period ?

A: Our warranty period is one year since from shipping date.

Q: Can l add or delete items from my order if I change mind?

A : Yes, but you need to tell us asap, if your order includes customized devices and it has been done in our production line, we cannot change it.

Q:How can you guarantee the production quality?

A : The quality of our products has passed CE&BSCI&IS09001 certification.All goods will be inspected and tested before shipment.